I’m a 3.5-star hotel traveler, and I’m happy with that

I had to laugh when I read this Real Life Adventures comic by Gary Wise and Lance Aldrich. Sometimes something so simple really hits a nerve. I travel for business – a lot. Sometimes it’s a few times a month and other times it’s less, but anyone who has been on the road knows there are some things that ring true. A good hotel can mean the difference between a great trip and a crappy one. And by good hotel I don’t mean 5-star ratings. I like breakfast. I eat it every morning, and as anyone who has traveled with
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Educational classes don’t have to be Death by PowerPoint

Educational classes don’t have to be Death by PowerPoint Industry conferences, by their very nature, are boring – especially in the IT world where bits and bytes are thrown around with acronyms like PSTN, QoS, VoIP, QoE, MOS, just to name a few. Starting Sunday we’ll be exhibiting and presenting at Avaya’s @IAUG #CONNECT2014 in Dallas, TX (Info). We were selected to present one of the five topics we submitted. Now the way I see it, either the people on the selection committee don’t have much of a sense of humor, or they like death by PowerPoint. Here are the
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HABIT #3 – Putting First Things First – Make sure you prioritize tasks

I love to watch M*A*S*H. One common scene in M*A*SH was triage. The doctors and nurses would quickly assess the wounded soldiers and rank them based on the severity of their injuries; life threatening, critical, stable, or minor. Those classifications would determine the order the soldiers were brought to the operating room.  It was interesting to note that often the soldier that was making the most noise wasn’t necessarily the soldier that had the life-threatening injuries. While our daily tasks aren’t comparable to soldiers on a battlefield, the concept of quickly doing a triage on the tasks that make up
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VXPulse free from Heartbleed Bug

Many of you may have read about the Heartbleed Bug (http://heartbleed.com ).  This is a serious vulnerability in the Open SSL software library that has the potential to expose information stored in memory of servers using unpatched versions of the software.  After an internal review, we can report that we do not utilize the Open SSL software in our VXPulse software solution. We understand the importance of system security for ourselves, our Partners, and their Customers.  If you have any questions about this or any other security related issue as it relates to the VXSuite software solutions you can contact
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