Get Out of the House – How to Ensure Work from Home Success

My vacation last week was awesome. I traveled to Yosemite for three days and then spent two days white water rafting with 27 people from my son’s Boy Scout troop. But, coming back to reality is always tough. And this week has proved especially busy, so when I looked at my calendar Wednesday morning and saw that I had a lunch meeting out of the office with a new partner my initial reaction was, “Oh no, I can’t afford two hours out of my day for this.” But I really wanted to cultivate this new partnership and it’s hard to
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Can’t I get a decent phone?

My mother-in-law is a very regal, classy eighty-eight year old lady. She has had her share of health setbacks but overall is doing pretty well – with the exception of her hearing. She has state-of-the art (aka really expensive) hearing aids, yet we can never hear her on the phone. Sometimes it’s because she doesn’t put them in. Other times it’s because we are calling in on my cell phone and I use a headset so somewhere in the mystery of technology the quality isn’t great. But the biggest challenge we have had is finding phones for her condo. Back
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Reflect, Reset, React – What does Microsoft Lync mean to a traditional telecom dealer?

I am lucky in my job because I get to meet with dozens to hundreds of telecom dealers each year discussing how they are moving their businesses forward.  These meetings are always fascinating and often enlightening.  Today one of the primary questions almost all of them are asking is: What does Microsoft Lync mean to me?  It is a fair question after all; Microsoft has been promising to win the Unified Communication game for years and, according to most accounts, has failed miserably so far.  That being said, it is almost universally agreed that this industry is at a major
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Don’t tell Dad, but I learned something

In honor of Father’s Day on Sunday, our Fun Friday post is about Dad.  Growing up I watched my dad provide for us being a road warrior.   He traveled often and it never bothered me.  It was part of life. I actually enjoyed the exposure to different places and different cultures.  I remember a time when my father had a fairly serious case of insomnia.  In spite of that every time he sat down in one of the chairs in the living room he immediately fell asleep.  After several months of analysis he finally figured out that seat was the
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Habit 4 Think Win Win

This is Habit 4 Think Win Win, the 4th post in our 7 Habits for Highly Successful Communication Managers. As we work to be less reactionary (Habit #1 – Be Proactive) and have a clear strategy (Habit #2 – Begin with the End in Mind) and work to prioritize tasks (Habit #3 – Putting First Things First),we must have an overarching gold for everyone to win. Habit #4 says Think Win-Win. Think Win-Win isn’t about being nice, nor is it a quick-fix technique. It is a character-based code for human interaction and collaboration. Technology for the masses is fascinating. Most of
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Puking on Seattle: How a happy flight attendant changed my perspective

I am flying home from Seattle.  I spent the day in customer meetings and actually enjoyed the interactions.  For some reason last night my system decided that it was a sick moment and I started puking on Seattle.  I am completely sore and sick as a dog and dreading this flight.  I am not a good puker (Is anyone?) but doing so in tight cramped quarters seems especially daunting.  So I am watching one of the most enthusiastic flight attendants (I think that is the preferred title) I have ever seen.  He is an elderly man from his gray hair
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