Mobility on My Terms

Unified Communications means lots of different things to different people. Some think of it as getting their voice mails as text messages. Others think it’s dual ringing their desk and cell phone. For me this week it was taken to a new level. I was scheduled for a conference call and was told the agenda was to discuss our Partner Marketing Program. I figured this was easy enough. I do a couple of these a week, last typically 20 minutes, and consist of me walking the partner through the marketing guide and answering some questions. At the same time, we
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5 Reasons to attend VXMadness 2.0

At VXMadness 1.0 we listed the five reasons to attend as Learn, Collaborate, Network, Build and Celebrate. This year we have five new reasons to attend:   1.  This is the only conference where you don’t have to walk through an exhibit hall and waste your time with vendors trying to vie for your attention. While you can win prizes at our Wednesday night Casino Event, they won’t be those silly trade show tchotchkes—aka “trinkets and trash”—from the typical trade show. We’re talking Jabra accessories, binoculars, gift cards, and more. 2.  We listened to your suggestions in our post-conference survey
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Switching to VoIP is Not Easy on the Telecom Manager

Are you a conductor, an engineer, or a passenger on the fast-moving train called VoIP? Switching to VoIP is not easy. On a train, the conductor is responsible for operational and safety duties that do not involve actual operation of the train. Whereas an engineer is a person who operates the train. If we move this into the Communications world and you’re the Telecom Manager, you are like the conductor because you are responsible for the quality of the voice calls, but you don’t actually operate the network the calls traverse. This makes switching to VoIP even more challenging. The
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VXMadness 2.0: Business Lessons Learned from The Princess Bride

“Hello. My name is Inigo Montoya. You killed my father, prepare to die.” The above quote is from one of all of here at LVM Inc.’s favorite movies of all time: The Princess Bride. Last year at the VXMadness 1.0 conference, we kept conference attendees on their toes by using movie quotes in the presentations and awarding a prize at the end to the person who could name the most. This year we decided to go all the way, and instead of quotes use our favorite movie of all time as a backdrop for our presentations. Laura Petrolino, of Arment Dietrich, will
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A New Phone System from Above can Bring Reliable Phone Service

Last week one of our customers called into the support number. He told us the C suite just purchased a new IP phone system, and he needed to make sure it meets business requirements and delivers promised cost savings. He was frustrated because while the dinosaur of a PBX he has now is old, it works. Both internal and external customers are happy because it provides consistent, reliable phone service. There aren’t any bells and whistles, but like the lights in the office, it comes on every day. So now he has to get all new vendors and figure out
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The Right Tools Make Switching to VoIP Easy!

You’re the IT Manager. It’s a big job. Servers, routers, and firewalls, budget cuts and smaller staff.  And then the CEO tells you they have just purchased a new IP phone system and you find yourself switching to VoIP. The sales manager is excited about the unified communications YOU will provide her team. Or maybe the CIO heard about Microsoft Lync and is thinking about using it for IM and presence. Where do you begin? Can your network handle the additional traffic? Is that traffic any different from the email, web and other application traffic that exists now? When it
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What Great Leaders Can Learn From Abraham Lincoln

Well, it’s the start of 2015. You’ve probably already had your fill of ‘predictions’ and ‘resolutions’ posts. Fear not, what I want to write about today, what I want to get everyone thinking about, is pretty basic. Aspiring to be great leaders. How is being a great leader basic, you might be saying? It’s basic, because it’s your launch point. It’s the foundation upon everything else you do for the next 365’ish days should be built. But don’t take my word for it. Take Abraham Lincoln’s. A Leadership History Lesson I should start with the fact that I am very
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