I Bought a Truck and Learned a Lesson About Business Intelligence Analytics

Sometimes things happen in life that allow my business world and personal world to collide. Recently I was asked by my neighborhood Boy Scout Troop to be the Scoutmaster. I have been a lifelong supporter of the ideals and values that Scouting teaches boys and I am an Eagle Scout. I also have always wanted to get a big truck, and saw this as a perfect convergence of truck-justification and a chance to give something back to the community. The truck-buying journey drilled home a lesson in business intelligence analytics which was unexpected. Luckily my terrific wife also allowed the
Read More

Dimension Data Takes Employee Training to a Whole NEW Dimension!

We are lucky enough to work with some amazing partners. Recently one of our partners, Dimension Data, invited us into their elite training facility to work with their sales and engineering staff. What an amazing experience. As if running a multi billion-dollar organization with locations and staff spread out world-wide isn’t stressful enough, imagine employee training for such a massive operation. Think about the trouble of trying to bring a group of internationally based consultants, architects and managers together. It’s no easy task! The employees we’re talking about are folks with major account and/or unique practice responsibilities ranging from hosted
Read More

Fighting the Dangers of Sitting All Day

I am fortunate to have built a successful technology business in a home-office environment. It offers plenty of freedoms that not everyone can boast about—not the least of which is that my commute involves grabbing a cup of coffee in my own kitchen. No cars, no highways, no crazy drivers. But I’ve realized lately the dangers of sitting all day might counteract some of those great benefits. In truth, 30 years of sitting at my desk for several hours a day has taken its toll on my health. These days, with the Internet, email and telephone as our primary method
Read More

Communications Monitoring, IT software, and the Question “What Do You Do?”

Communications Monitoring, IT software, and the Question “What Do You Do?” Recently I attended a rock climbing competition for my son, and as you do at these events, I met family members of the kids on his team. In these conversations, it invariably comes to the, “What do you do for a living?” question. Sometimes I answer with the easy out, “I sell IT software.” I might go out on a limb and mention “communications monitoring.” But it’s really more than that. I am the Vice President of Marketing for LVM, Inc. While I am not one for fancy job
Read More

What is VXDash? Business Analytics Software That Works for You

VXDash was created because our operations team was fielding requests from partners who wanted to massage data in unique ways. The resulting business analytics software brings the ability to include any data we are collecting and build an operational view that works for the individual user. In our individual applications we have siloed information, and building custom reports can be time-consuming. By introducing VXDash, we have eliminated the need for our technical resources to build custom reports. We can teach an analyst level position how to use our business analytics software to create the reports they will find most useful
Read More

ShoreTel Bets the Farm on Cloud UC but Will Fail Without This Key Component

As a unified communications wonk, I recently attended the ShoreTel conference excited to glean some intel about trends in UC, and especially cloud UC. As the ShoreTel conference was reconvening for the first time in almost 30 months, I was also expecting some huge announcements or product unveiling. Unfortunately, from that perspective the conference was underwhelming. That said, I was particularly interested in the comments by ShoreTel President and CEO Don Joos, who clearly stated in his keynote that the target market for ShoreTel is the SMB market—specifically 5,000 seat deployments and below. But the other clear message from the
Read More

ShoreTel Partner Conference 2015

Partner shows are a great way for us to gain exposure to the partner channel and the ShoreTel Partner show of 2015 was no exception. After a two year hiatus, the ShoreTel partner conference made a triumphant return by hosting about 1100 attendees at the Gaylord Palms Resorts in Orlando, Florida. This week Doug Tolley and Roger Blohm give us their show recaps. LVM participated as a sponsor, and as usual were impressed with the overall quality of the partners that attend this event. And best of all, our Managed Services for Unified Communications message was well received as we
Read More

Technology Upgrade – a Necessity of Life

It all started with the Domino’s 30 minutes or less or it’s free guarantee, dry shampoo, instant coffee, and virtual thank you cards. Today we even have tiny buttons we place around the house and tap when we run out of a certain product and, voila! The product is delivered to our doorsteps. We live in an instant gratification, fast-moving world. Every time Apple releases a new iPhone, we run to our wireless carrier to get an upgrade. A new fad diet is released and we all jump to try and lose 30 pounds overnight. We all want to get
Read More