It is Time to Stop Resisting Hosted Voice

Is the transition from on-premises phone systems to hosted voice really any different than that of DOS to Windows? Early in my career, I worked as an IT Consultant.  I recall an assignment for a law firm to transition them from WordPerfect for DOS to WordPerfect for Windows. Now some of you understand how I just dated myself, and some do not have any idea why I mistyped Word as WordPerfect.  That being said, WordPerfect 5.1 for DOS was extremely popular with legal secretaries, transcriptionists, and anyone who produced significant amounts of documents. As I started my project, I sat
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Five Steps to a Successful Telecom Broker Business

Being an entrepreneur, business owner, telecom broker, speaker, and author, I’ve had plenty of chances to make mistakes—some large, some small. Over time, I’ve learned what works and, more importantly, what doesn’t. The funny thing is, however, that the recipe for success, or at least the strategy behind it, changes. What I did in 2002 wouldn’t necessarily work today, and vice versa. Interesting point, right? Well, this got me thinking: What would I do if I could be a telecom broker and start a cloud brokerage agency, today, knowing what I know now? After much thought (and recent experiences with
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Partner Spotlight on Jack Knocke

At six feet, two inches, Jack Knocke is easy to spot in a crowd. I first met him last March in Las Vegas at the Channel Partners show. I knew he’d be attending the event, but at such a large show, I didn’t think I’d see him. Walking the show Sunday night I spotted a well-dressed, tall man across the aisle. With a friendly smile we greeted each other and, when I saw his name tag, I broke out laughing—he was right….find each other, we did! Jack makes a living helping VARs and MSPs fine-tune their businesses. Many leave 30
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