It is Time to Stop Resisting Hosted Voice

Is the transition from on-premises phone systems to hosted voice really any different than that of DOS to Windows? Early in my career, I worked as an IT Consultant.  I recall an assignment for a law firm to transition them from WordPerfect for DOS to WordPerfect for Windows. Now some of you understand how I just dated myself, and some do not have any idea why I mistyped Word as WordPerfect.  That being said, WordPerfect 5.1 for DOS was extremely popular with legal secretaries, transcriptionists, and anyone who produced significant amounts of documents. As I started my project, I sat
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Telarus Acquires VXSuite

A letter to VXSuite Partners from Roger Blohm, President Helping our partners build their best brand has always been a top priority at LVM, Inc. I hope this is evidenced by the top-notch products we have built for you to sell to your customers, the white-labeling of those products, the marketing assistance, and more. During  the past 18 months, we have sought venture capital funds to help grow the business and, because of these conversations, we have decided to join Telarus. Telarus acquires VXSuite products, partners, and customers. I wanted to take a moment to explain how this came about
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Rise of the Cloud Broker

Recently I attended Cisco Live, the Microsoft Worldwide Partner Conference, and presented a keynote presentation at the Telarus Partner Summit. The title of my presentation was “Becoming a Cloud Broker.” I was surprised to learn there was a similar class at all three events. The Telarus Partner Summit hosts a more traditional carrier and bandwidth agent representative who are attending a master agency’s partner show. Cisco Live was filled with technology companies, and Cisco partners. The Microsoft Worldwide Partner Conference was filled with their best partners selling servers, windows, licenses, and now Azure and Office 365. While the audiences varied,
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What Makes a High Performing Team

I was recently in a meeting of a group of CEOs and we were collaborating and discussing employees, teamwork, and the attributes of a high performing team. During this meeting, the moderator asked everyone to take a few minutes and recall the best team they had ever worked with in their careers. They asked what made it this high performing team the “best” team ever. This may sound trite or convenient, but as I reflected I realized the best team I had ever worked with was the team I work with now at LVM. As I thought about what makes
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The Fallacy of “Do More With Less”

I often hear managers of teams or companies that are talking about profit recovery, turnaround, changing culture etc. talk about the ways that they are going to change. During these discussions in management meetings I almost invariably hear a manager say “we are going to do more with less.” This comment by its very nature is problematic. First, if our employees work hard, are skilled, and have proper instruction there is no way they can do more with less. Unless we are going to train them better, give them new systems or tools that make them more productive, or make
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ShoreTel Partner Conference 2015

Partner shows are a great way for us to gain exposure to the partner channel and the ShoreTel Partner show of 2015 was no exception. After a two year hiatus, the ShoreTel partner conference made a triumphant return by hosting about 1100 attendees at the Gaylord Palms Resorts in Orlando, Florida. This week Doug Tolley and Roger Blohm give us their show recaps. LVM participated as a sponsor, and as usual were impressed with the overall quality of the partners that attend this event. And best of all, our Managed Services for Unified Communications message was well received as we
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What Great Leaders Can Learn From Abraham Lincoln

Well, it’s the start of 2015. You’ve probably already had your fill of ‘predictions’ and ‘resolutions’ posts. Fear not, what I want to write about today, what I want to get everyone thinking about, is pretty basic. Aspiring to be great leaders. How is being a great leader basic, you might be saying? It’s basic, because it’s your launch point. It’s the foundation upon everything else you do for the next 365’ish days should be built. But don’t take my word for it. Take Abraham Lincoln’s. A Leadership History Lesson I should start with the fact that I am very
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The Last Laps of 2015: Part 4 – Declutter!

Welcome to our fourth installment of our Last Laps Until 2015 series, some quick and easy tips to help you declutter. So far this month, we’ve looked at strategic scheduling, how to pay it back and pay it forward, and we discussed the value in expanding your horizons. As we’ve mentioned before, we’ve had great response from our team members to these posts, and are sharing them with all of our staff, encouraging them to participate. I hope you’ve been doing the same with yours. Some of the things we have done during these exercises should have had a positive
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The Last Laps Until 2015: Part 3 – Expand Your Horizons

So far this month, we’ve shared with you two of our special, Last Laps Until 2015 series. We began on December 2nd with The Last Laps Until 2015: Part 1 – Strategic Scheduling. And we talked last week about the power of paying it forward and back, with The Last Laps Until 2015: Part 2 – At VXSuite, We Pay it Back and Pay it Forward. We’ve had great response from our team members to these posts! As we’ve mentioned we are sharing them with all of our staff, encouraging them to participate. I hope you’ve been doing the same
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The Last Laps Until 2015: Part 2 – At VXSuite, We Pay it Back and Pay it Forward

Last week we shared with you the first in a ‘wrap up the year’ series we’re doing here on the VXSuite blog. We’re also sharing these posts internally, and encouraging all our staff members to ‘play along’ as well, hoping to inspire a super strong end to 2014, and an anticipatory start to 2015. Our last post in this series talked about how important strategic scheduling is when wrapping up such a festive, busy month. Today’s instalment, with roughly three weeks left in 2014, is in the true spirit of the holiday season. It is about gratitude and giving back.
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Microsoft Lync and Skype: What’s in a Name?

Recently Microsoft announced that Microsoft Lync and Skype will become one. Starting in 2015, Lync, their Enterprise phone system and collaboration engine included in Office 365, will be rebranded as Skype for Business. What many people don’t know is that the idea of Microsoft Lync and Skype joining forces has been cooking for a while. Microsoft’s acquisition of Skype in May of 2011 started them down this path several years ago—though the development teams for Microsoft Lync and Skype have been combined for several years — what was telling was how the Lync development team integrated into the Skype team
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The Last Laps Until 2015: Part 1 – Strategic Scheduling

There are only a few weeks left until 2015 dawns, and those weeks are going to be busy: Shopping, get-togethers, wrapping up work projects and planning, maybe even travelling as people see family over the holidays. Here at VXSuite, we wanted to help maximize your efforts for a strong finish to 2014, and help you start 2015’s race with a bang! Today’s post is the first in a weekly series that will run until the end of the year. We hope you enjoy them. Strategic Scheduling It is vital that you be strategic about how you spend your time and
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Unified Communication made better by Office 365. Is this the gateway to True Collaboration?

Unified communication is what I strive for. I believe Microsoft Lync is transforming enterprise communication. Of the Fortune 100, 90 are already using Microsoft Lync, as are 70 percent of all Fortune 500 companies. According to Nemertes, Microsoft Lync is now equal to Avaya in terms of mind-share for companies looking for a new IP telephony platform. Lync is here to stay and is gaining market share. Most companies that utilize Lync initially use the IM and Presence functionality. A big factor in this is that Office 365 is driving people to the cloud for their mission critical desktop applications. To
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The Idea of AOG. Is it really a bad thing?

I heard an interesting phrase this week at a Customer event I was lucky enough to participate in with one of our partners. One of the people I was chatting with used the phrase AOG, or “Always On Generation” to describe millennials. He aptly described a generation that had never known anything but constant connection – 3G, 4G, LTE, Wi-Fi etc. are all more important to them than almost anything else – and this troubled him. “Short attention spans resulting from quick interactions will be detrimental to focusing on the harder problems and we will probably see a stagnation in many
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Why Universal Communication Makes Me Hate Email Less

I use email all day every day. I send hundreds of emails a week. It is a critical part of our business and we couldn’t exist without it. So why do I hate it? I can’t count all the ways, but in summary I think it is because it has turned from a communication tool into a CYA (cover your a**) tool, an “avoid real interaction” tool, an “I’m too busy to function.” tool, and an excuse that makes us feel like we are working, when sometimes we are just avoiding real work. You all know what I mean. We’ve
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Reflect, Reset, React – What does Microsoft Lync mean to a traditional telecom dealer?

I am lucky in my job because I get to meet with dozens to hundreds of telecom dealers each year discussing how they are moving their businesses forward.  These meetings are always fascinating and often enlightening.  Today one of the primary questions almost all of them are asking is: What does Microsoft Lync mean to me?  It is a fair question after all; Microsoft has been promising to win the Unified Communication game for years and, according to most accounts, has failed miserably so far.  That being said, it is almost universally agreed that this industry is at a major
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Don’t tell Dad, but I learned something

In honor of Father’s Day on Sunday, our Fun Friday post is about Dad.  Growing up I watched my dad provide for us being a road warrior.   He traveled often and it never bothered me.  It was part of life. I actually enjoyed the exposure to different places and different cultures.  I remember a time when my father had a fairly serious case of insomnia.  In spite of that every time he sat down in one of the chairs in the living room he immediately fell asleep.  After several months of analysis he finally figured out that seat was the
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Puking on Seattle: How a happy flight attendant changed my perspective

I am flying home from Seattle.  I spent the day in customer meetings and actually enjoyed the interactions.  For some reason last night my system decided that it was a sick moment and I started puking on Seattle.  I am completely sore and sick as a dog and dreading this flight.  I am not a good puker (Is anyone?) but doing so in tight cramped quarters seems especially daunting.  So I am watching one of the most enthusiastic flight attendants (I think that is the preferred title) I have ever seen.  He is an elderly man from his gray hair
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The coolest things I saw at my first Cisco Live 2014

I am flying back from my first experience with Cisco Live 2014. I really enjoyed the experience and, like them or hate them, Cisco knows how to turn out a crowd. With 20,000 plus people navigating the 4 or 5 venues, they owned San Francisco – and that is hard to do. I have always really enjoyed companies who can launch an idea and back it up with strategy and focus, and Cisco brought both. They had a team of people who all bought into the vision – from John Chambers, CEO, on down.  We were able to participate in the new
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When did the IT purchasing process become like Congress?

I find it interesting the amount of effort most technology professionals exert to keep their vendors at arms length.  They seem to be so worried about being “sold to,” that they forget to engage the vendors in a way that can be an incredible asset to their organizations.   At the same time most vendors spend huge amounts of time and energy explaining that they are “consultative” sellers and not box pushers.  They work every day at breaking down walls to get the “customer” to listen and lament that they only want to do what is best for the customer. This
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VXSuite makes debut at IAUG in 2012 in Boston

  The VXSuite team would like to thank all of our longtime friends that we were able to catch up with at IAUG Global Connect in Boston   and welcome the new ones we made this year!  IAUG Global Connect is always a great time with lots of information and exciting new business opportunities.   We appreciate the attention and time everyone gave us learning how we can help you  achieve the promise of unified communications in your companies.  Can't wait to see you next year!         www.shinto-worldmate.jp
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