I can’t talk. I had vocal cord surgery last week, July 3rd to be exact, and have not been allowed to speak for a week. No whispering, no talking, nothing. All through the 4th of July weekend. This would be fine if I was a shy, quiet wallflower, but if you know me you’re laughing right now because I am not any of those things.
I love to talk – a LOT! But for the last 7 days I have been silent. It’s been hard – almost impossible – since I have a husband and 11 year-old son and I talk on the phone for a living. I do demos and training calls all day. But I have had to be silent. So I text. A LOT. Or I type on my iPad in the notes app or as a last resort I write on a white board. I imagine AT&T is looking at my cell phone usage this month wondering what happened to me.
Luckily for me this is a temporary thing. I am hoping for a green light to talk again after my doctor visit this afternoon. No need for me to change my cell phone bill for one month of low usage, but what about today’s trend that people are texting more and using more data than minutes? The average call fell to 1.78 minutes in 2011, down from three minutes in 2006. When was the last time you looked at your cellular bill? Do you have employees with unlimited voice plans? How utilized are they? Most companies are overpaying or paying for the wrong type of plan for their cell service. Let VXSuite help you sort through the data and make sense of the plans. VXMobile pulls in the carrier information and helps make sense of it.
This MSN Money story details well how the industry is moving to not charging for calls, but charging for text and data. As for me, keep your fingers crossed that I will have a voice back tomorrow – and that I never have to do this again. If I do, I’m making my family brush up on charades!