It all started with the Domino’s 30 minutes or less or it’s free guarantee, dry shampoo, instant coffee, and virtual thank you cards. Today we even have tiny buttons we place around the house and tap when we run out of a certain product and, voila! The product is delivered to our doorsteps.
We live in an instant gratification, fast-moving world. Every time Apple releases a new iPhone, we run to our wireless carrier to get an upgrade. A new fad diet is released and we all jump to try and lose 30 pounds overnight. We all want to get rich quick, look 10 years younger, and get a PhD in three days.
Even software applications have to keep up with the current trends in technology or they threaten to go extinct. As computers and phone systems upgrade, software must do the same.
Don’t Throw the Baby Out with the Bath Water
But because we all expect results right now and we want the latest and greatest, we’ve become a society full of mass consumers. We use something, then throw it away and buy a new one.
Repair that toaster, vacuum cleaner, or coffee maker?
In fact, the Bureau of Labor Statistics includes small-appliance repair on its list of disappearing jobs. And, apart from a few pop-up repair shops that seem to be money losers and more fad than long-term solutions, that fact doesn’t seem to be changing.
But if you ask few important questions before you change manufacturers, it can save you time, resources, money, and a large headache.
VXTracker Compatible with All Phone Systems
Moving from TDM to IP? Adding a new site?
VXTracker can handle that, and more. Plus we can leave the data from the old system in the application so you have a history of your call analytics.
As you change manufacturers, or versions of the software from a manufacturer, the VXTracker technical support team should be involved in getting you the correct parser and help you complete the technology upgrade of the software.
When was the last time you upgraded your VXTracker? If you have a current support contract it’s free. Don’t use something and then throw it out for the option of new. What you have now is the latest and greatest!
Call 866-489-8722 or email email@example.com to schedule your upgrade.