Plus, we let you have an unlimited number of user logins, so you can give a login to different department managers so they can run their own reports – sales, marketing, human resources, operations, etc.
- Windows XP
- Server 2003 (32-bit)
- Server 2003 R2
- Server 2008 (32 and 64-bit)
- Server 2008 R2
- Windows 7 Professional (64-bit)
QoS, or Quality of Service, differs from QoE in that QoS is measuring the network services, which provide quantitative data. QoS measurements are typically technical in nature and not something an end-user would directly complain about (end-users will never tell you: the jitter is too high). QoS measurements are typically found in contract Service Level Agreements (SLAs) and measure how well the vendor is delivering on promised services.
Because QoE is a qualitative measure, it can be influenced by elements outside of the core communication infrastructure. These include the user’s device (for example Laptop or iPad), their environment (in their remote home office or at the main office), their expectations (cellular or landline), the nature of the content and its importance (email or 911 call) etc.
Although QoE is perceived as subjective, it is the measure that customers will typically report. Being able to measure QoE in a controlled manner helps IT understand where issues must be addressed.