VXSuite at a Glance

LVM, Inc. is a leading software development company specializing in Unified Communications Ecosystem Management.  Established in 2009, when the original VXTracker application was purchased, we have led the charge in helping companies understand their ecosystem, optimize performance and deliver unparalleled quality of experience to users.

Amy Bailey

Vice President of Marketing, LVM, Inc.
Orange County, California Area

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Amy Bailey is the Vice President of Marketing at VXSuite has been with the product line since 2004. Over the years she has filled may roles including Sales Manager and Project Manager. She works tirelessly on behalf of the customer with the vendors involved in installing and implementing a Call Accounting system.

Amy has received glowing reports on presentations she has made to several local Avaya and Nortel user group chapters as well as at the International Avaya User’s Conference. Her extensive knowledge of the VXTracker product and call accounting as a whole has led her to give classes for telecom certification in call accounting.

She is a graduate of San Diego State University with BA’s in Speech Communication and Liberal Arts. Amy was Associated Students’ President while at SDSU and has several years of sales and management experience in the high-end retail clothing industry. She enjoys knitting, country music and spending time with family.

Barry Papenfuss

Chief Financial Officer, LVM, Inc.
Murray, UT

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Barry Papenfuss (CFO), has nearly 30 years of experience directing the financial affairs of a number of large public and private technology companies.

Barry has extensive background in finance, legal, operations and accounting in a variety of challenging and fast-changing environments with technology companies including Sento, Encover and Americom.

Roger Blohm

President and CEO, LVM, Inc.
Sandy, UT

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Roger Blohm is the President and CEO of LVM, Inc., and has been instrumental in the impressive growth of the product since it’s purchase in early 2009. Through Roger’s vision, the once single-product VXTracker has grown into a four-module suite of products named VXSuite. VXMobile, VXRecord and VXPulse have added to the depth of available through VXTracker to offer complete analytic reporting in VXSuite.

As a presenter to numerous local, regional and national trade shows, Mr. Blohm has proven himself to be a passionate speaker and his consistent positive attitude keeps the audience engaged. With more than twenty years of experience leading project management organizations, managing and mentoring teams and implementing business solutions, Mr. Blohm has built a solid and successful approach to delivering strategic initiatives that positively affect the bottom line and serve the best interests of his customers.

Ron Richter

Advisory Board Member
Americom Technology Murray, UT

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Ron Richter (VP & Owner), has an extensive background as an entrepreneurial leader delivering cutting edge telecommunications products and services for enterprise-level clients. Over 30 years ago Ron founded Americom Technology, one of the largest communications contractors and interconnect dealers in the western US. At both Americom and LVM, Ron has served a “who’s who” list of prestigious clients.

Dan Bravo

Sales Engineer, LVM, Inc.
Orange County, CA

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Daniel S. Bravo is a Sales Engineer for LVM.  His responsibilities include supporting the sales team in product demonstrations and proof of concepts in addition to assisting existing customers in extracting the most value from their VXSuite of products.  Encroaching 18 years of development, sales engineering and support experience, with 8 of those years as part of the LVM team, Daniel’s technical expertise bridges the gap between form and function, ensuring disparate technologies integrate seamlessly with the VXSuite of products and the overall satisfaction of our prospects, partners and customers is firmly assured.

Dan Brown

Software Engineer
LVM, Inc.

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Dan has spent most of his career working in business intelligence.  His development expertise is in reporting, analytics and data warehousing.  He is currently in charge of 3 major parts of VXPulse: The first is in the development and scalability of the analytic reporting engine. The second is in the data warehousing technology that allows VXPulse to perform across many servers so as to take advantage of today’s virtualized / cloud technologies.  Lastly, he’s responsible for the internal processes that include teaching VXPulse to monitor itself so that we always offer the most dependable monitoring solution possible.

Doug Tolley

Vice President of Sales and Director of Business Development
LVM, Inc. Sandy, UT

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Doug Tolley is the Vice President of Sales and Director of Business Development for LVM, Inc. He has 20 years of experience in Business Development, Sales and Consulting, and Project Management in a wide variety of businesses with a primary emphasis on IT.

Doug leads the sales team to develop a strong reseller channel. Previously he was the director of international research at KLAS where he worked with hundreds of CIOs, healthcare providers, and vendor executives in monitoring the performance of Healthcare IT globally.

Doug has presented around the world at trade shows, government agency strategy sessions, user’s groups, and regional associations on topics ranging from unified communications, healthcare IT adoption, battlefield IT challenges, business process and implementation, and investment strategies. Doug has a Bachelors Degree from University of Utah.

Jon Giberson

Advisory Board Member
Orange, CA

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Mr. Giberson is the owner of CONNECTIONS, a consultant and distributor of call accounting and other Telecom Cost Control systems. After receiving his BS degree in Marketing from Cal Poly, Pomona, he spent 5 years in sales with Xerox Corporation. He entered the telecommunications industry in 1972 and worked for several companies before starting CONNECTIONS, in 1986.

Jon has specialized in call accounting systems sales for 23 years and is considered an authority on the subject. Jon is considered an authority in the field of call accounting and has spoken at dozens of local, national and international telecom conferences. His classes are highly rated for their practical value. He uses many unique examples from his customers and how they have used the system to their advantage and includes details on many issues to be considered when purchasing a system.

Joyce Carleton

Business Development Specialist
LVM, Inc. Sandy, UT

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Joyce Carleton is the Business Development Specialist at LVM, Inc.  She is an expert in data analysis and back office business operations.  With skilled expertise in the development and reporting of key performance drivers and the ability to present those drivers in measurable dashboards, her clients find her skill set crucial in the delivery of services to their customers.

Joyce has served many types of businesses including telecommunication, construction, technology and software companies.  She today focuses on dashboarding, sales support and sales process, Salesforce utilization as well as back office and accounting functions.

Kerry Shih

Chief Architect
LVM, Inc.

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100% of Kerry’s work experience has been developing and scaling enterprise technology systems. He has founded several companies in the IT management space bringing them to 100+ customers and cash flow profitability. Kerry has had the good fortune to work with the great technology talent that Southern California has to offer and he likes staying involved in the various tech communities. Kerry’s current focus is in solving the management problems that surround the hosted and managed Unified Communications market place.

Kevin Shih

Lead Developer
LVM, Inc.

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Kevin Shih is a software developer and support agent with LVM, Inc. Using his 17+ years’ experience in technology, he has written and launched several SAAS platforms supporting 500+ enterprise customers. Before starting with LVM, he was COO and Co-Founder of Communicado, Inc., where he helped raise $15.6M in several rounds, driving a $28M valuation. He currently resides in Orange County, California with his wife Dana and their 4 children.

Kurt Karshick, VXSuite

Kurt Karshick

Channel Manager, LVM, Inc
Rochester, NY

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Kurt has over 15 years as a technology strategist and business developer in both Start Up and seasoned firms. Kurt has spent his time focusing mostly on emerging technologies and trends which enable business enhancement and process improvement, such as, unified communications, mobility applications, revenue management, workflow, and real-time business intelligence(RTI).  As Director of Channel Management, Kurt’s focus is on the East Coast channel sales and partner development at LVM. This includes all types of organizations supporting and delivering Digital/IP PBX, UC platforms and/or Microsoft LYNC initiatives as well as those looking to deliver voice-oriented managed services as provided via our Cloud/Premise based VXSuite of solutions.

Michael Brown

Vice President of Operations
LVM, Inc. Sandy, UT

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Michael Brown is the Vice President of Operations for LVM.  His responsibilities include managing the Support and Installation teams for the VXSuite products.  He is also responsible for the Project Management for the VXSuite products.  Michael Brown brings over 15 years of operational, development and IT management experience to the LVM team.  His six years of experience workign for a Managed Service Provider is particularly valuable in ensuring the the VXPulse product meets the needs of our partners.

Pat Richter

Chairman of the Board
LVM, Inc. Murray, UT

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Pat Richter is an owner of LVM, Inc. with a vision of changing the way technology is approached by both the vendor and the customer. Pat has assembled a dynamic team of professionals within LVM, Inc. who also envision a better and more efficient way of deploying technology and providing meaningful business analytics. It is through this vision that VXSuite was developed as the vehicle of providing business intelligence to our dealer channel and their clients.

Pat is a serial entrepreneur that builds technology solution companies.  With a back ground in electronics Pat has owned, operated, bought and sold several technology and utility companies in the last 30 plus years. Pat has a mission of providing tomorrows technology to the world today and lives by a set of core values of Integrity, strong work ethic, individualized service, empowerment, diversity, and teamwork.  Pat loves the challenge of bring out the best in people and unleashing the skills that they do not realize they have.

Ron Campbell

Director of Channel Management

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Ron spends his time leveraging resources to meet diverse business demands and help partners deliver the promise of unified communications to their customers. The unique position of VXSuite allows him to listen to the needs of the partner and help them build their brand rather than asking them to take on another product. VXSuite is a mind shift for telecom businesses because we adapt to the needs of the partner.

Byron Spurlock

SWAT Team Member
LVM, Inc.

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As a Unified Communications Architect Byron, specializes in Microsoft Lync (Lync Server 2013, Lync Server 2010, Office Communication Server 2007(R2), Exchange 2013 and Exchange 2010 with Unified Messaging), has hands on experience with over 70+ Enterprise deployments of Lync 2013, Lync 2010 and OCS 2007(R2) all with voice integration.  Additional experience with Office Communications Server as a team member of the Unified Communications TAP \ RDP Team while working at Microsoft with Global Enterprise Customers and Microsoft Gold Certified Partners since OCS 2007 beta release makes Byron an invaluable member of the LVM SWAT Team. He has worked with the Unified Communications Business Group at Microsoft in developing content for OCS 2007, OCS 2007 R2, and Lync Server 2010 by working on projects such as OCS Ignite, Voice Ignite, and Lync Ignite, which provide readiness and training for Microsoft Certified Partners and internal resources around the globe.  Byron works to deliver Lync 2010 and 2013 (300) level content to key customers and partners for Microsoft. He has participated as a Lync 2010 and Lync 2013 Subject Matter Expert speaker in technical events for Unified Communications, such as Microsoft TechEd, Exchange Connections, and Lync Conferences.